Privacy Policy

Who we are

This website is owned and operated by iMed Centre, a medical aesthetics clinic located in Ontario, Canada. Our website serves to provide information about our services and allow clients to get in touch or book appointments via a third-party booking platform.

If you have any questions or concerns, you may contact us at:
📧 hbcentre25@gmail.com
📞 (647) 559 – 8828

Comments

We only collect personal information when it is voluntarily submitted through our website’s contact forms.

Data You May Provide:

  • Full name
  • Phone number
  • Email address
  • Message content (including any personal health information you choose to provide)

This information is collected solely for the purpose of responding to your inquiry or scheduling follow-up contact.

Media

Our website does not allow visitors to upload images, documents, or media files directly. All images and content displayed on this website are uploaded by our team and are used solely for informational and branding purposes.

If you contact us via our form and choose to attach any files (such as in a follow-up email), please ensure that no sensitive or identifying information is included unless explicitly necessary and secure to share.

Additionally, our site may include images or videos embedded from external platforms (e.g., Google Maps, YouTube). These platforms may collect usage data as outlined in their own privacy policies. We recommend reviewing the privacy practices of any third-party service when interacting with embedded media content.

Cookies

We do not use cookies, analytics, or tracking scripts on our website. Your visit is not tracked or analyzed for marketing or behavior profiling purposes.

Embedded content from other websites

Our site contains:

  • Embedded maps (Google Maps)
  • Buttons linking to an external booking platform (JaneApp)

These external sites operate under their own privacy policies. We encourage you to review their terms before submitting personal data through them.

Who we share your data with

We do not sell, rent, or share your data with any third parties.

Information submitted via our contact forms is used only internally by our clinic team to respond to your requests.

How long we retain your data

If you send us a message through a contact form:

We do not use this information for marketing or unsolicited follow-ups unless expressly requested

Your information may be retained in our email system as part of regular business communications

We do not store this information in a website database

What rights you have over your data

Under Canadian privacy law (PIPEDA), you have the right to:

  • Request access to any personal information we may hold about you
  • Ask us to update or delete your information
  • Withdraw your consent to be contacted

To make such a request, please email us directly at hbcentre25@gmail.com

Where your data is sent

When you submit a message through our website’s contact form, your information is routed through a secure email delivery plugin called Post SMTP.

This plugin connects to a third-party mail server (such as Gmail, Outlook, or a hosting provider’s SMTP server) to reliably deliver your message to our clinic’s inbox. As a result, the data you provide — including your name, email address, and any personal information you voluntarily include in your message — may be processed or transmitted through external mail servers.

Depending on the mail provider used, this data may be temporarily stored or transferred to servers outside of Canada, such as in the United States or Europe, in accordance with the provider’s privacy and data protection standards.

We do not store your form submission on the website or WordPress database. No information is shared with advertisers, analytics tools, or unrelated third parties.

Mobile Data Protection

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. This includes phone numbers collected via contact forms, appointment requests, or any form of SMS communication.

All collected mobile information is used exclusively for direct communication between you and our clinic. This may include appointment confirmations, reminders, or follow-up messages based on your inquiry.

All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Privacy Policy